Dan Vaden Chevrolet Cadillac

"He has epitomized the standards of Excellent Customer Service"

I would like to take this opportunity to express my Thanks and Appreciation to one of the sales staff at Dan Vaden Chevrolet-Cadillac,     Lemont Johnson.

 

I had an opportunity to speak to Mr. Johnson and told him that although I love the Chevy and Cadillac line-up, I was interested in purchasing a 2012 Buick LaCrosse. I was hesitant to work with the local Buick dealership because of previous not-so-pleasant experience, and I didn't have a lot of free time to explore the dealerships out of town.

 

Mr. Johnson did not hesitate to offer his assistance. I know I was a very demanding customer, but he was always very accommodating, knowledgeable and available to answer my questions. He handled everything in a very professional manner and made the entire process convenient and hassle-free. I truly appreciated all of his time and hard work.

 

I supervise a large staff and believe it's important to recognize excellence. Although I was able to do express my satisfaction on a recently completed Buick Customer Service survey, I wanted to be sure that Mr. Johnson received the recognition he's earned and deserves. He has epitomized the standards of " Excellent Customer Service"

Michelle D,Savannah, GA

"?extra ten miles? "

    I am not sure if you were aware or not, but I hit a deer on Norwood Drive on Wednesday night before Thanksgiving. The following week the Vaden body shop did an excellent job with the repair and insurance coordination. Ernest in the Body Shop handled the situation and I had my car back on Thursday afternoon. But here is the rest of the story. A week or so later I noticed that I had a headlight out on the side of the car that had been damaged by the deer incident. Not knowing if the headlight issue was a result of the deer collision or not, I decided to call Ernest to see if he had any record of the headlight being out during his evaluation of the deer damage. After explaining the situation to Ernest, he offered that the headlight damage was not noted on any of the damage reports, but explained that the headlight filament could have been loosened in the accident and didn't come loose until after I had the car back. After a brief discussion about my schedule not allowing me to bring the car in for service, Ernest voluntarily obtained the correct replacement bulb, brought it to my office and replaced the bulb while I continued working. In this case, Ernest went an 'extra ten miles' for the sake of customer service and I felt compelled to share the experience with you.

 

Thanks and Happy Holidays,

Scott M

"I've never had such an easy car buying experience."

I've known Mr. Kile for a year and he's always a pleasure to be around.  He's always has a calming presence and is never aggressive.  I've never had such an easy car buying experience.  Thank up Mr. Kile!

Erin J.,Savannah, GA

"Thank you for a good experience!"

Mr. Kenny Kile was a pleasure to deal with and provided helpful information in a very professional and courteous manner.  I would definitely recommend Mr. Kile to other potential customers.  Thank you for a good experience!

David Q.,Statesboro, GA

"My experience was painless..."

I selected Dan Vaden after my sister purchased a car a Vaden Nissan.  I was met in the lot by Mr. Kile who was an absolute joy to work with.  He was patient, knowledgeable, and answered all of my questions.  I was concerned with not exceeding my budget and he worked with my constraints.  My experience was painless and he was a pleasure to work with.  I will recommend Dan Vaden and Mr. Kile to my friends and family.

Angelena R.,Pooler, GA

"Mr. Kenny Kile was a pleasure..."

Mr. Kenny Kile was a pleasure to deal with from the moment I stepped on the lot till the time I made the final sale he was very helpful, attentive and warm.  He truly showed a great deal of care and concern in helping me to decide.  He also helped in the process of making me feel at ease in returning to Dan Vaden.  Thank you so much!!

Yolanda C.

"...I will continue to use their services."

All appointments that I have had with Vaden have been very satisfactory and I will continue to use their services. 

Dietrich C.,Savannah, GA

"....they really do go the extra mile."

We had the great fortune to get Mr. Lemont Johnson as our sales specialist.  What a good day for us!  I dread the car buying experience and he proved it does not have to be that way.  He has helped find the exact car we wanted.  Then to have Chuck as our finance guy, the paperwork flow was quick, easy to understand, and in our desired payment range.

You can tell that Lemont, Chuck and everyone that greeted us - they really do go the extra mile.

Terry M.,Guyton, GA

"...very good with customer service..."

Robbie Jones was very good with customer service and helping me get the car of my dreams.  Chuck was great too!

Tang M.,Savannah, GA

"...the car buying experience quick and painless."

Dan Vaden made the car buying experience quick and painless.  Thank you!

Kelly L.,Pooler, GA

"I will definitely return..."

It is always great to get a new vehicle, but Mr. Kyle made it so much more enjoyable than any time before.  I will definitely return for any future needs!

Lori K.,Tybee Island, GA

"It was a pleasure working with Kenny..."

It was a pleasure working with Kenny he was very professional and it has been a very good experience.  I will return and purchase other vehicles.

Doug H.,Savannah, GA

"Dan Vaden was a great help..."

Dan Vaden was a great help in helping me find the truck I was looking for.  After weeks of looking and searching the internet I had gotten no where.  From the time I walked onto the lot until the time I drove away with my new truck Kenny Kile was more then helpful.

David C.,Pooler, GA

"This is the only place I will ever buy a car from!"

This is the 2nd car I have bought here.  Carey & Lamont went above and beyond to help me!  This is the only place I will ever buy a car from!  Everyone who helped me on this deal was wonderful.  Thanks!

Robert S.,Savannah, GA

"Lemont Johnson is an excellent salesperson!!"

Lemont Johnson is an excellent salesperson!! He showed my father and me several cars to chose from and was truthful of the pros and cons.  I am truly thankful for his knowledge of cars and his position.

Genean S.,Savannah, GA

"...my second purchase from Dan Vaden..."

This being my second purchase from Dan Vaden. I would like to thank the staff personally for such a pleasant experience.  Being a deployed government contractor your on-hands attitude gives me a sense of comfort and confidence that my family is and will continue to be safe in their travels.  Thank you Brandon Rodgers, Lamont Johnson and the rest of the Dan Vaden family.

Antonio S.,Richmond Hill, GA

"Very fast and impressive!"

Very fast and impressive!  Johnathan was always respectful and so kind during our buying experience.

Doris K.,Savannah, GA

"The help I was given was outstanding..."

The help I was given was outstanding.  Sean even came to me at night when he was off!!

Andrew G.,Savannah, GA

"I felt as if I was buying a car from a friend."

I really enjoyed the friendly environment, and great customer service.  I felt as if I was buying a car from a friend.

Diamond M.,Savannah, GA

"Everything went very smoothly."

Everything went very smoothly.  Lamont made the process seem very relaxed.  Lamont and Chuck Reed helped make the financial aspect of getting the car painless.

Susan P.,Guyton, GA

"...going the extra mile for our satisfaction."

Awesome, Mr. Kile is a wonderful salesman, going the extra mile for our satisfaction. Will definitely recommend family and friends to come to Dan Vaden for their next vehicle and to ask for Mr. Kenny Kile.

Quovodda C.,Garden City, GA

"...he stayed with me through it all"

Lamont Johnson was who helped me with my purchase of a 2009 HHR.  He is very good on considering the customers ability to purchase, he stayed with me through it all.  And helps in every way.

Paula E.,Pembroke, GA

"I am very satisfied..."

I am very satisfied with the treatment I got today at Dan Vaden from John Howard on purchasing my new Camaro!

Darren G.,Pooler, GA

"Mr. Kile was great!"

Mr. Kile was great!  He made us comfortable while searching for the vehicle for us.  He was very patient and kind.  I would definitely recommend his services!

Brittney M.,Pooler, GA

"I feel that he was genuine..."

Mr. Kile was very helpful in answering my questions.  I feel that he steered me right and when I asked for his opinion I feel that he was genuine and not condescending like other car salesmen we have encountered while steering my family through this process.  We were very happy with the results.

Benjamin M.,Pooler, GA

"I will return to DV in the future."

My experience at Dan Vaden Chevrolet was very memorable.  My Sales Consultant, Darrell Davis, was very determined to get me what I wanted and he succeeded.  I will return to DV in the future.

Wilbur F.,Savannah, GA

"...the staff is super friendly..."

At Dan Vaden Chevrolet the vehicles are affordable, the staff is super friendly, and the service is fast.

Michele M.,Savannah, GA

"...he was just the greatest..."

I think he was just the greatest.  He helped me to get the car and if I know anyone that needs I car I will send them to him.  I will even come back to him. 

Donna W. ,Savannah, GA

"The salesman was very courteous and helpful."

My experience of buying a truck at Dan Vaden was a very nice and exciting one.  The salesman was very courteous and helpful.  The saleman, Kenny Kile, explained everything to me and answered all the questions that I asked.  This made the sale go very smooth and fast. 

Bobby and Deborah S.,Savannah, GA